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FAQ / Policy

Do you stock the items you sell?

We stock THOUSANDS of wheels and tires. We have several semis delivering products weekly. The majority of orders ship the SAME DAY!! If we are currently out of stock, we will properly inform you for less waiting unlike EVERY OTHER SITE ON THE NET JUST TRYING TO MAKE A SALE. We will tell you straight up if they are here or how far out they are so you are not waiting longer and then getting the run around. We want you to feel like one of our local customers, receiving face to face service.

Do you sell tires?

Can you mount and balance them?

Extreme Customs is one of the leading wheel/tire dealers on the net!! We have THOUSANDS of wheels/tires in stock to guarantee your products are shipped immediately!! We mount and balance your wheels and tires for no extra charge!! Several wheel/ tire packages are shipped to Germany weekly; most of them end up on the Autobahn and our customers attest to the precision of our balancer!

My vehicle has TPMS.

Would you be able to install them in my package?

Yes! We do sell TPMS and have no problem installing them. We will need you to send us your VIN (Vehicle Identification Number) to get you the proper sensors. We are located by several dealerships, so we will get you a price with the OE sensors that were originally installed in your vehicle, and also get you a price on aftermarket sensors if they make them.


A straight forward overview of our policies

Extreme Customs Product Warranty Policy

Extreme Custom's Product Warranty Policy covers Products sold by Extreme Customs LLC. no matter if you purchase products and services from our websites, send payment by mail, transfer payment electronically, or when you call our sales associates and order on the phone. Extreme Customs LLC. reserves the right to revise these polices and any time without notifying users in advance. Please check the agreement for changes before you proceed with your transaction. Products purchased and Installed at our Installation facility may have extended rights regarding installation.

Our Liability

Extreme Customs, LLC assumes NO liability whatsoever for items that are not installed at our Installation Facility or offer any product warranty either expressed or implied. Extreme Customs, LLC. is a authorized dealer of all the Products sold in our stores or on our websites. Products sold in our stores or on our websites come with manufacturer warranties.

Manufacturer Warranty

Extreme Customs, LLC is an authorized dealer of all the products sold in our stores or on our websites. Each Product may be supplied by different manufacturers and have different warranties. Warranty policy information can requested from us or the manufacturer. Some manufacturers may have their warranty polices posted on their websites. Extreme Customs is not responsible for any charges, including shipping, that may be incured in this process.

Product Installation

Extreme Customs, LLC recommends that ONLY a trained professional should perform product installations. YOU ARE LIABLE FOR ANYTHING THAT GOES WRONG WITH THE INSTALLATION OF YOUR PRODUCT(S). Extreme Customs, LLC is not responsible for any damages that incur during the installation process. Extreme Customs, LLC assumes NO liability whatsoever for products that are not installed in our facility.

Extreme Customs Customer Privacy Policy

Extreme Custom's Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Extreme Customs anytime you interact with Extreme Customs, such as when you visit our website, when you purchase products and services from our websites, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Extreme Customs, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver the proper product and provide a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about. If you do not want Extreme Customs to keep you up to date with Extreme Customs news, updates and the latest information on products and services click contact and update your personal contact information and preferences.

When we disclose your information

Extreme Customs takes your privacy very seriously. Extreme Customs does not sell or rent your contact information to other marketers. Your Information is disclosed Within the Extreme Customs Group. To help us provide superior service, your personal information may be shared with legal entities within the Extreme Customs group and Product Providers (Drop Ship Only), who will take steps to safeguard it in accordance with Extreme Custom's privacy policy. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

The Extreme Customs Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Extreme Customs Group Online Stores, you must use an SSL-enabled browser such as Fire Fox, Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.

How we protect your personal information

Extreme Customs takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure (PATCHED) web browser.

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